Openprise Careers

San Francisco Bay Area or Remote

Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise?

The ideal Customer Success Manager candidate is passionate about working with customers to solve data problems and improve business processes. You will help new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.

The CSM is a hands-on, technical member of the Customer Success team and has limited customer upsell or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!

This is an opportunity to be an integral member of a fast-growing team and work at a small—but rapidly expanding—company and have a real impact on both the success of the CS organization and the overall success of the company.

San Francisco Bay Area is preferred, but remote will be considered for the right candidate.

Responsibilities

• Become an Openprise platform and data management expert.
• Lead customer projects with oversight from a Technical Account Manager.
• Help customers achieve success with Openprise solutions by using the platform on their behalf and by educating them on best practices for their use cases.
• Work interactively with the rest of the CS team to problem-solve, develop new best practices, and improve platform adoption by customers.
• Assist the Technical Account Managers in increasing customers’ maturity of product use.
• Work with the Support team to resolve customer issues, including identifying bugs and implementing fixes once resolved by the engineering team.

Requirements

• 3-5 years working with B2B SaaS platforms or similar technologies and helping customers to understand their features and functions
• 1-2 years of experience in Marketing Automation, Sales Automation, and/or Business Intelligence tools, including Salesforce, Marketo, Pardot, Eloqua, HubSpot, Microsoft Dynamics CRM, Tableau
• Good understanding of data, databases, and data transformations—especially sales and marketing data as employed by CRMs and Marketing Automation Platforms
• Experience in customer-facing roles
• Outstanding verbal and written communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, curious, and enthusiastic
• Able to work with a team, local and remote, in a changing environment
• Bachelor’s degree

Pluses

• Experience with early-stage companies and products a plus
• Experience in consulting and/or project management
• Experience in marketing operations or sales operations
• Experience in IT or technical QA
• Experience working cross-functionally with Sales, Service, and R&D

San Francisco Bay Area or Remote

Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise?

The ideal CSA candidate will have a passion for helping customers as you work through onboarding new customers and helping new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.

The Customer Success Associate is a hands-on, technical member of the Customer Success team and has limited upsell, cross-sell, or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!

This is an opportunity to be an integral member of the team and work at a small—but rapidly expanding—company and have a real impact on both the success of the CS organization and the overall success of the company.

San Francisco Bay Area is preferred, but remote will be considered for the right candidate.

Responsibilities

• Become an Openprise platform and data management expert.
• Provide product training and problem-solving assistance to new and existing customers.
• Help define each customer’s platform adoption and implementation plan; identify opportunities for areas they can expand/improve their use of Openprise.
• Work interactively with the rest of the CS team to problem-solve, develop new best practices, and improve platform adoption by customers.
• Engage with customers to build out jobs in the Openprise platform.

Requirements

• 2-3 years working with technology platforms
• Experience in a customer-facing role
• Outstanding writing and verbal communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, and enthusiastic
• Able to work with a team, local and remote, in a changing environment
• Bachelor’s degree

Pluses

• Experience communicating technical issues to customers
• Completed (and enjoyed) at least one programming class
• Familiarity with marketing and/or sales data and/or marketing and sales operations platforms such as Salesforce.com, Microsoft Dynamics CRM, Marketo, Pardot, Eloqua, etc.

San Francisco Bay Area

DevOps engineer experienced in AWS technology, with at least 2 years of experience. Candidates will need to be experienced architecting, building, deploying, and patching web applications and microservices using Amazon Web Services.

Responsibilities

• Work with a team of developers in US and India time zones.
• Architect and implement new requirements in AWS.
• Manage a multi-tenant cloud infrastructure in AWS.
• Provide operational support to engineering teams.
• Work closely with developer leads to understand and implement new requirements.
• Improve current deployment and automate the full product lifecycle.

Requirements

• Bachelor’s degree in computer science or related fields
• Experienced with AWS is a must
• Expert configuring and managing Linux systems
• Knowledge of design patterns
• Experienced with continuous release and deployment tools
• Proficient using configuration management systems
• Experienced writing scripts and some high-level programing language
• Experienced deploying microsystems using Kubernetes
• Experienced with SQL

San Francisco Bay Area

Responsibilities

• Work with a team of developers in US and India time zones.
• Work closely with developer managers to understand and implement new requirements.
• Design and implement new requirements.
• Design containerized deployments of the application.
• Debug and troubleshoot customer issues.

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Experienced with Java and SQL
• Experienced with Elasticsearch and Kafka
• Proficient using with Linux system
• Proficient writing scripts
• Experienced with AWS
• Experienced deploying software with Docker and Kubernetes

San Francisco Bay Area

Junior software engineer experienced in web development technology, with at least 3 years of experience. Candidates will need to be experienced designing and implementing single page web applications and microservices.

Responsibilities

• Work with a team of developers in US and India time zones.
• Work closely with developer leads to understand and implement new requirements.
• Design and implement new requirements.
• Debug and troubleshoot customer issues.

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Experienced with Java and SQL
• Experienced with Elasticsearch and Kafka
• Proficient using with Linux system
• Proficient writing scripts
• Experienced with AWS
• Experienced with Docker and Kubernetes
• Knowledge with CRM systems like Marketo, Salesforce, Eloqua, and MS Dynamics

San Francisco Bay Area or Remote

Join Openprise as we help to solve some of the toughest challenges RevOps teams face by orchestrating hundreds of critical business processes. You’ll help industry leaders like Splunk, Nutanix, Okta, and Zendesk deliver higher revenue, scale up their operations, and unlock the potential of all their RevTech investments. Become part of a fast-growing team that delivers innovative solutions that improve the performance of every go-to-market initiative. Openprise has been named an Inc. Magazine Best Workplace and has been ranked #1 in Customer Satisfaction by G2.

We’re looking for an inquisitive, data-driven marketer to join our San Francisco Bay Area-based team as a Digital Marketing Manager. This role is at our HQ in San Mateo, CA, but once Covid is behind us, Bay Area team members can work from home three days a week if they like.

You’ll create web experiences that tie seamlessly with media, demand gen, and social campaigns, and drive high-quality visitor traffic and conversions. You’ll deliver a best-in-class digital experience, increasing brand awareness, optimizing the buyers’ journey throughout the website, and helping to generate highly qualified leads. You’ll focus on website operations, associated website applications, SEO, personalization, and optimization.

• Promote the brand across our digital assets.
• Collaborate on digital marketing strategy and execute on tactics including SEO, optimization, and content engagement.
• Publish brand-compliant content using WordPress, manage execution and quality control, and asset inventory and maintenance.
• Develop and document processes and workflows.
• Work with web development on new site features and troubleshoot functionality and performance issues.
• Establish and achieve KPIs (quality traffic, conversions, organic traffic) and capture metrics, and provide analysis to make better decisions.

We’re looking for someone with:

• 3-10 years of experience managing a B2B marketing-focused website, online campaigns and digital media, ideally in enterprise software or SaaS environments.
• An eye for detail and consistency.
• Expertise with online content production using WordPress.
• Proven experience understanding and optimizing website conversion and performance metrics using tools like Google Analytics, and reporting on key metrics.
• Experience managing website productivity tools for SEO, content engagement, conversational marketing, personalization, and others.
• Knowledge of HTML and/or CSS.
• Ability to manage, multitask, prioritize, and thrive in a fast-paced, high-growth environment.
• Excellent verbal and written communication skills.

And even better if you:

• Have a Bachelor’s degree in CS, Marketing, or Business Analysis, or something equivalent.
• Have strong problem-solving and analytic capabilities; you’re all about testing and you live for optimization and using data to drive future decisions.
• Grok the creative and technical development processes involved in producing web content.
• Love mapping content and activities to objectives, focusing on user engagement and site consistency.
• Know how to troubleshoot all front-end functionality issues.
• Get excited about managing, prioritizing, multi-tasking and thriving in a fast-paced, high-growth environment.
• Are familiar with marketing automation, CRM, and other RevOps solutions.

San Francisco Bay Area or Remote

Join Openprise as we help to help solve some of the toughest challenges RevOps teams face by orchestrating hundreds of critical business processes. You’ll help industry leaders like Splunk, Nutanix, Okta, and Zendesk deliver higher revenue, scale up their operations, and unlock the potential of all their RevTech investments. Become part of a fast-growing team that delivers innovative solutions that improve the performance of every go-to-market initiative. Openprise has been named an Inc. Magazine Best Workplace and has been ranked #1 in Customer Satisfaction by G2.

We’re looking for a creative, data-driven marketer to join our San Francisco Bay Area-based team as a Content Marketing Manager. This role is at our HQ in San Mateo, CA, but once Covid is behind us, Bay Area team members can work from home three days a week if they like.

You’ll create unique, engaging, buyer-focused content that drives thought leadership and demand generation. If you’re a well-rounded and motivated storyteller who enjoys crafting a powerful headline for a social ad as much as developing creative, interesting, and engaging white papers, let’s talk!

• Produce digital or print marketing materials including email, landing pages, microsites, e-books, blogs, case studies, datasheets, webinars, web ads, social content, infographics, presentations, and any other content we need.
• Plan and execute a multi-channel content strategy.
• Collaborate with design resources to produce eye-catching, brand-compliant assets.
• Manage the company’s blog and social channels, tracking analytics, and reporting key metrics.
• Own and maintain the writing style guide.
• Implement SEO best practices, ensure content adheres to brand voice, style, and tone, and maintain editorial integrity.
• Integrate content with campaigns to feed demand generation engine, and support our marketing automation and lead nurturing programs with channel-relevant content.
• Maintain editorial calendars, and develop and manage workflows to meet editorial and campaign deadlines.
• Work hand-in-hand with digital marketing and demand generation to transform insights into compelling and easy-to-understand content.
• Contribute content ideas and pitch content that supports the overall content marketing strategy.

We’re looking for someone with:

• 3-10 years of content marketing experience, ideally in enterprise or SaaS B2B environments.
• A portfolio of awesome content that you’ve written.
• Excellent writing, editing, and presentation skills.
• Strong project management skills and familiarity with project management applications.
• Experience writing with an SEO goal.

And even better if you:

• Have a Bachelor’s degree in Marketing, Communications, Journalism, or something equivalent.
• Get excited about managing, prioritizing, multi-tasking, and thriving in a fast-paced, high-growth environment.
• Crack open the Chicago Manual of Style as part of your daily self-care.
• Love balancing insane creativity with keeping the trains running on time.
• Are familiar with marketing automation, CRM, and other RevOps solutions.

San Francisco Bay Area

We’re looking for a product marketing unicorn—that rare individual that’s excited about developing deep product expertise AND that’s equally passionate about positioning and creating high-quality content. We know you’re out there!

The Product Marketing Director will work closely with product management, sales, and corporate marketing on virtually every facet of the go-to-market process. You’ll also be responsible for all product content such as recorded demos, datasheets, technical webinars, white papers, buyers guides, and more.

This a “hands-on” role, but you’ll also be a player/coach, with a more junior product marketing manager reporting to you.

Openprise has an amazing culture, and we’ve been recognized by Inc. Magazine as a Best Workplaces award winner three years in a row. Openprise has been named an Inc. Magazine Best Workplace and has been ranked #1 in Customer Satisfaction by G2.

This role is at our HQ in San Mateo, CA, but once Covid is behind us, you can work from home three days a week if you like.

This role reports directly to the VP of Marketing.

Responsibilities

• Understand the challenges RevOps (sales operations and marketing operations) teams face and generate positioning and high-quality content, including white papers, recorded demos, blog posts, datasheets, webinars, and sales enablement materials.
• Act as a domain expert inside and outside the company.

Requirements

• 5-15 years of experience in a product marketing role at a B2B SaaS company
• At least five years of hands-on experience with CRM or marketing automation solutions
• A strong understanding of the martech and salestech spaces
• Previous experience generating excellent product content that you’re excited to share (everyone in Marketing writes at Openprise)

Pluses

• Previous roles in marketing operations, sales operations, demand gen, or business IT
• Familiarity with platforms like Marketo, Pardot, Eloqua, Hubspot, Microsoft Dynamics, Salesloft, Demandbase, 6sense, and Engagio

San Francisco Bay Area or Remote

Openprise helps marketing and sales teams automate hundreds of painful, manual processes so they can boost campaign performance, scale up, and unlock the potential of all their martech investments.

Now’s the right time to get in on the ground floor at an innovative company with a great culture, in a rapidly evolving space. The Demand Gen role is responsible for the strategy and execution of multi-channel marketing programs to fill the top of the funnel and nurture leads throughout the buyers’ journey.

You’ll be making a real difference every day in this rapidly-growing, well-funded startup. This position reports directly to the Director of Demand Generation & RevOps.

Openprise is in San Mateo, CA. Once Covid is behind us, Bay Area team members can work from home three days a week if they like.

Responsibilities

• Support the development, execution, and optimization of all lead generation and nurturing campaigns, including webcasts, syndicated content, retargeting, and field events.
• Monitor and report on campaign performance to make the necessary tweaks for the most optimal strategy.
• Create impactful nurture programs to improve conversion rate from ToFu to BoFu.

Requirements

• 1-5 years of experience in a B2B demand generation function at a SaaS company
• A passion for all things demand gen
• Familiarity with Salesforce structures and reporting
• Bachelor’s degree, preferably in Marketing, Communications, or English
• Keen interest in continuously improving programs, dropping underperformers, and trying new ones
• Curious by nature, excited by emerging technologies, eager to roll up your sleeves, get into the weeds, and learn first hand

Pluses

• Experience managing a Marketo environment
• Experience creating marketing programs targeting buyer personas in marketing operations, sales operations, demand gen
• Experience working at a marech company
• Familiarity with platforms such as Pardot, Eloqua, Hubspot, Microsoft Dynamics, and Salesloft
• Hands-on experience with leading ABM tools

San Francisco Bay Area

The ideal Product Manager candidate for this role is passionate about creating product solutions from an extensive platform for different customer profiles. The ability to take market feedback into ideation, requirements, designs and further to development and release. You will help create solution packages from the full platform aiming at the most common customer use cases with the goal to shorten our sales cycle, our customer’s time to value, and minimize support activities.

This is an opportunity to be an integral member of a fast-growing company with a proven track record and caring customers.

Responsibilities

• Become an Openprise platform and data management expert.
• Interface with sales and customer success teams to identify solution packages to build.
• Work interactively with dev teams to design and execute on building identified solutions including enhancing the core platform to support the identified solutions.
• Gather feedback from customers to understand and refine solution packages.

Requirements

• 3-5 years working with B2B SaaS platforms or similar technologies
• 3-5 years of experience in technical product management
• Good understanding of sales and marketing operations and processes
• Experience in customer-facing roles
• Outstanding verbal and written communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, curious, and enthusiastic
• Able to work with a team, local and remote, in a changing environment

Remote

Openprise is solving some of the toughest challenges RevOps teams face by orchestrating hundreds of critical business processes. We help industry leaders like Splunk, Nutanix, Okta, and Zendesk deliver higher revenue, scale up their operations, and unlock the potential of all their RevTech investments. Over the last few years, we’ve grown at triple-digit rates by delivering innovative solutions that improve the performance of every go-to-market initiative. Openprise has been named an Inc. Magazine Best Workplace and has been ranked #1 in Customer Satisfaction by G2.

We’re looking for a hungry, intrinsically motivated Sales Development Rep looking to join a fast growing team. Most notably, clever and competitive individuals with a hunter mentality. Clever in being able to think quickly and articulate oneself clearly and concisely. Competitive in hating to lose and having the grit to not only hit but exceed your goals as well as possessing the desire to be a top performer.

No experience needed. Be ready to learn fundamental and advanced sales techniques, the in’s and out’s of the Openprise platform, and the entire martech space!

Responsibilities

• Create new sales opportunities for your Account Executive via strategic prospecting and outbound outreach.
• Research prospective customers and secure qualified meetings via cold calling, email, Linkedin, and other channels.
• Partner with the marketing team to build creative sequences to convert MQL’s into opportunities.
• Qualify and route inbound inquiries.

Requirements

• Bachelor’s degree required
• Economically motivated
• Competitive personality
• Excellent verbal and written communication skills
• Understanding of the SDR role

Pluses

• Previous sales experience (not required)
• Ability to build extraordinary customer relationships
• Experience using Salesloft, LinkedIn Sales Navigator, Zoom Info
• Ability to multitask, prioritize, and manage time efficiently
• Hunter mentality and relentless drive

Boston Area

Responsibilities

• Methodically qualify, build, and manage an accurate sales funnel and pipeline.
• Provide timely and accurate forecasts and clear visibility on sales and revenue. performance by actively managing your pipeline of opportunities and weekly sales forecasts.
• Manage the entire sales process from prospecting to close.
• Meet and exceed annual and quarterly sales targets.
• Maintain accurate pipeline management with expert-level forecasting.
• Understand the product inside out, be technically sound.
• Understand customer needs and requirement.
• Be a company builder.
• Share best practices back into the organization.

Requirements

• 5-10 years years Commercial or Enterprise sales experience. An emphasis on cloud, martech, and automation software
• Comfortably sell to VP & C-Suite executives, navigating through multiple decision-makers in large complex organizations
• Experience in solution selling processes
• Ability to work in a team environment and collaborate with team members

Soft Skills / Personal Characteristics

• An enthusiastic team player who’s comfortable working in a fast-paced and evolving environment
• A desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook

San Francisco Bay Area

Responsibilities

• Methodically qualify, build, and manage an accurate sales funnel and pipeline.
• Provide timely and accurate forecasts and clear visibility on sales and revenue. performance by actively managing your pipeline of opportunities and weekly sales forecasts.
• Manage the entire sales process from prospecting to close.
• Meet and exceed annual and quarterly sales targets.
• Maintain accurate pipeline management with expert-level forecasting.
• Understand the product inside out, be technically sound.
• Understand customer needs and requirements.
• Be a company builder.
• Share best practices back into the organization.

Requirements

• 5-10 years years Commercial or Enterprise sales experience. An emphasis on cloud, martech, and automation software
• Comfortably sell to VP & C-Suite executives, navigating through multiple decision-makers in large complex organizations
• Experience in solution selling processes
• Ability to work in a team environment and collaborate with team members

Soft Skills / Personal Characteristics

• An enthusiastic team player who’s comfortable working in a fast-paced and evolving environment
• A desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook