Careers at Openprise

San Francisco Bay Area or Remote

Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise?

The ideal CSA candidate will have a passion for helping customers as you work through onboarding new customers and helping new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.

The Customer Success Associate is a hands-on, technical member of the Customer Success team and has limited upsell, cross-sell, or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!

This is an opportunity to be an integral member of the team and work at a small—but rapidly expanding—company and have a real impact on both the success of the CS organization and the overall success of the company.

San Francisco Bay Area is preferred, but remote will be considered for the right candidate.

Responsibilities

• Become an Openprise platform and data management expert.
• Provide product training and problem-solving assistance to new and existing customers.
• Help define each customer’s platform adoption and implementation plan; identify opportunities for areas they can expand/improve their use of Openprise.
• Work interactively with the rest of the CS team to problem-solve, develop new best practices, and improve platform adoption by customers.
• Engage with customers to build out jobs in the Openprise platform.

Requirements

• 2-3 years working with technology platforms
• Experience in a customer-facing role
• Outstanding writing and verbal communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, and enthusiastic
• Able to work with a team, local and remote, in a changing environment
• Bachelor’s degree

Pluses

• Experience communicating technical issues to customers
• Completed (and enjoyed) at least one programming class
• Familiarity with marketing and/or sales data and/or marketing and sales operations platforms such as Salesforce.com, Microsoft Dynamics CRM, Marketo, Pardot, Eloqua, etc.

San Francisco Bay Area or Remote

Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise?

The ideal Customer Success Manager candidate is passionate about working with customers to solve data problems and improve business processes. You will help new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.

The CSM is a hands-on, technical member of the Customer Success team and has limited customer upsell or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!

This is an opportunity to be an integral member of a fast-growing team and work at a small—but rapidly expanding—company and have a real impact on both the success of the CS organization and the overall success of the company.

San Francisco Bay Area is preferred, but remote will be considered for the right candidate.

Responsibilities

• Become an Openprise platform and data management expert.
• Lead customer projects with oversight from a Technical Account Manager.
• Help customers achieve success with Openprise solutions by using the platform on their behalf and by educating them on best practices for their use cases.
• Work interactively with the rest of the CS team to problem-solve, develop new best practices, and improve platform adoption by customers.
• Assist the Technical Account Managers in increasing customers’ maturity of product use.
• Work with the Support team to resolve customer issues, including identifying bugs and implementing fixes once resolved by the engineering team.

Requirements

• 3-5 years working with B2B SaaS platforms or similar technologies and helping customers to understand their features and functions
• 1-2 years of experience in Marketing Automation, Sales Automation, and/or Business Intelligence tools, including Salesforce, Marketo, Pardot, Eloqua, HubSpot, Microsoft Dynamics CRM, Tableau
• Good understanding of data, databases, and data transformations—especially sales and marketing data as employed by CRMs and Marketing Automation Platforms
• Experience in customer-facing roles
• Outstanding verbal and written communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, curious, and enthusiastic
• Able to work with a team, local and remote, in a changing environment
• Bachelor’s degree

Pluses

• Experience with early-stage companies and products a plus
• Experience in consulting and/or project management
• Experience in marketing operations or sales operations
• Experience in IT or technical QA
• Experience working cross-functionally with Sales, Service, and R&D

San Francisco Bay Area

DevOps engineer experienced in AWS technology, with at least 2 years of experience. Candidates will need to be experienced architecting, building, deploying, and patching web applications and micro services using Amazon Web Services.

Responsibilities

• Work with a team of developers in US and India time zones.
• Architect and implement new requirements in AWS.
• Manage a multi-tenant cloud infrastructure in AWS.
• Automate deployment of services for both test and production systems.
• Provide operational support to engineering teams.
• Work closely with developer leads to understand and implement new requirements.
• Improve current deployment and automate the full product life-cycle.

Requirements

• Bachelor’s degree in computer science or related fields
• Experienced with AWS is a must
• Expert configuring and managing Linux systems
• Knowledge of design patterns and best practices
• Experienced with continuous release and deployment tools
• Proficient using configuration management systems
• Experienced writing scripts and some high-level programming language
• Experienced deploying micro systems using Kubernetes and ECS
• Experienced with SQL

San Francisco Bay Area

Senior software engineer experienced in web development technology and SaaS offerings with at least 5 years of experience. Candidates will need to be experienced designing, implementing, and deploying multi-tenant services in the cloud.

Responsibilities

• Work with a team of developers in US and India time zones.
• Work closely with developer managers to understand and implement new requirements.
• Design and implement new requirements.
• Design, implement, and deploy application in AWS.
• Develop processes to expedite development and deployment productivity.
• Design containerized deployments of services.
• Debug and troubleshoot customer issues.

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Developed highly available software
• Familiar with performance issues and how to troubleshoot them
• Experienced with Java and SQL
• Proficient using with Linux system
• Proficient writing scripts
• Experienced with AWS
• Experienced deploying software with Docker and Kubernetes
• Plus – Knowledge in ML
• Plus – Experienced with Pandas and Apache Spark
• Plus – Experienced with Elasticsearch and Kafka

San Francisco Bay Area

Junior software engineer experienced in web development technology with at least 1 year of experience. Candidates will need to be experienced designing and implementing single page web applications and micro services.

Responsibilities

• Work with a team of developers in US and India time zones.
• Work closely with developer leads to understand and implement new requirements.
• Design and implement new requirements.
• Debug and troubleshoot customer issues.

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Experienced with Java and SQL
• Proficient using with Linux system
• Proficient writing scripts
• Plus – Experienced with Elasticsearch and Kafka
• Plus – Experienced with AWS
• Plus – Experienced with Docker and Kubernetes
• Plus – Knowledge with CRM systems like Marketo, Salesforce, Eloqua, and MS Dynamics
• Plus – Knowledge in ML
• Plus – Experienced with Pandas and Apache Spark

San Francisco Bay Area or Remote

Openprise helps RevOps teams automate hundreds of painful, manual processes so they can boost campaign performance, scale up, and unlock the potential of all their RevTech investments.

Now’s the right time to get in on the ground floor at an innovative company with a great culture, in a rapidly evolving space. The Demand Gen role is responsible for owning the execution of multi-channel marketing programs to fill all parts of the funnel and nurture leads throughout the buyers’ journey.

You’ll be making a real difference every day in this rapidly-growing, well-funded startup. This position reports directly to the Director of Demand Generation & RevOps.

Openprise is headquartered in San Mateo, CA. Once COVID is behind us, Bay Area team members can work from home three or four days a week if they like.

Responsibilities

• Support the development, execution, and optimization of all lead generation and nurturing campaigns, including webcasts, syndicated content, retargeting, and field events.
• Participate in the proactive development of marketing plans and execute demand generation activities end to end.
• Provide campaign documentation and guides to the stakeholders.
• Manage internal process documentation library and create new documentation as needed.
• Project manage the marketing programs to ensure project goals (e.g., deadline, scope and quality) are achieved.

Requirements

• 1-2 years of experience in demand generation function
• A passion for all things demand gen
• Bachelor’s degree, preferably in Marketing, Communications, or English
• Keen interest in continuously improving programs, dropping underperformers, and trying new ones
• Curious by nature, excited by emerging technologies, eager to roll up your sleeves, get into the weeds, and learn first-hand

Pluses

• Experience managing a Marketo or other Marketing Automation Platform environment
• Familiarity with Salesforce structures and reporting
• Experience creating marketing programs targeting buyer personas in marketing operations, sales operations, demand gen
• Experience working at a martech or B2B SaaS company
• Familiarity with platforms such as Drift, Hushly, or Salesloft
• Hands-on experience with leading ABM tools

Openprise is looking for a product marketer to help fuel our explosive growth. This person will become a product expert that will create engaging content that resonates with Marketing Operations, Sales Operations, and Revenue Operations professionals.

In this role, you’ll work closely with product management, sales, corporate marketing, and demand gen on virtually every facet of the go-to-market process. You’ll also be responsible for product content such as messaging, recorded demos, datasheets, webinars, white papers, buyers’ guides, and more.

This role is a great opportunity for RevOps managers and MarTech consultants who want to make a career change and put their years of valuable experience to use in a new position.

Openprise is a very fast-growing, well-funded company with an amazing culture; we’ve been recognized by Inc. Magazine as a Best Workplaces award winner three years in a row, and are ranked #1 in Customer Satisfaction by G2.

This role is at our HQ in San Mateo, CA, and remote employees will be considered as well. Once Covid is behind us, local employees will come to the office one or two days a week during “bankers hours.” It’s a great combination of autonomy and community.

This role reports directly to the VP of Marketing.

Responsibilities

• Understand the challenges RevOps teams (sales operations and marketing operations) face and develop positioning that resonates with our target audience.
• Craft product messaging and create high-quality content including product videos, white papers, recorded demos, blog posts, datasheets, webinars, and sales enablement materials.
• Act as a domain expert inside and outside the company.
• Manage competitive intelligence and develop strategies to give Openprise a competitive advantage.
• Quarterback the launch of new solutions.

Requirements

• 7-15 years of experience in a product marketing, marketing ops, sales ops, demand gen, or consulting role
• Strong understanding of B2B RevOps processes such as campaign attribution, lead routing, and lead scoring
• Some hands-on experience with CRM or marketing automation solutions
• An understanding of the MarTech and SalesTech spaces
• Previous experience generating compelling product content that you’re excited to share

Pluses

• Familiarity with platforms like Marketo, Pardot, Eloqua, Hubspot, Microsoft Dynamics, Salesloft, Demandbase, 6sense, and Engagio
• Experience at a MarTech company
• Bachelor’s degree in Marketing, Communications, Journalism, or English

San Mateo, CA or West Coast

The Product Manager of Product Content role will drive the strategy, roadmap, and ownership of all data connectors surrounding the Openprise core platform. This includes data connectors to source systems like CRM and MAP systems, as well as 3rd party data connectors to external data vendors like D&B and ZoomInfo. This position will also own the open data sets that help Openprise customers drive sales or marketing initiatives.

Responsibilities

• Become an Openprise platform and data management expert.
• Own the product roadmap and execution of all data connectors.
• Interface with the partnership team to define and execute data vendor strategies.
• Interface with the sales and customer success teams to define strategies and priorities of data connector requests.

Requirements

• 3+ years experience in a customer-facing product or business role focused on solutions
• Exceptional at planning, execution, and communicating with a diverse team
• Ability to drive maximum impact by diligently breaking through complexity and identifying options that lead to success
• Problem solver with strong analytical abilities and the ability to identify patterns
• Independent self-starter who is excited to thrive in a fast-paced startup environment

Boston Area

Responsibilities

• Methodically qualify, build, and manage an accurate sales funnel and pipeline.
• Provide timely and accurate forecasts and clear visibility on sales and revenue. performance by actively managing your pipeline of opportunities and weekly sales forecasts.
• Manage the entire sales process from prospecting to close.
• Meet and exceed annual and quarterly sales targets.
• Maintain accurate pipeline management with expert-level forecasting.
• Understand the product inside out, be technically sound.
• Understand customer needs and requirement.
• Be a company builder.
• Share best practices back into the organization.

Requirements

• 5-10 years years Commercial or Enterprise sales experience. An emphasis on cloud, martech, and automation software
• Comfortably sell to VP & C-Suite executives, navigating through multiple decision-makers in large complex organizations
• Experience in solution selling processes
• Ability to work in a team environment and collaborate with team members

Soft Skills / Personal Characteristics

• An enthusiastic team player who’s comfortable working in a fast-paced and evolving environment
• A desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook

Central US Region

Responsibilities

• Methodically qualify, build, and manage an accurate sales funnel and pipeline.
• Provide timely and accurate forecasts and clear visibility on sales and revenue. performance by actively managing your pipeline of opportunities and weekly sales forecasts.
• Manage the entire sales process from prospecting to close.
• Meet and exceed annual and quarterly sales targets.
• Maintain accurate pipeline management with expert-level forecasting.
• Understand the product inside out, be technically sound.
• Understand customer needs and requirements.
• Be a company builder.
• Share best practices back into the organization.

Requirements

• 5-10 years years Commercial or Enterprise sales experience. An emphasis on cloud, martech, and automation software
• Comfortably sell to VP & C-Suite executives, navigating through multiple decision-makers in large complex organizations
• Experience in solution selling processes
• Ability to work in a team environment and collaborate with team members

Soft Skills / Personal Characteristics

• An enthusiastic team player who’s comfortable working in a fast-paced and evolving environment
• A desire to build something new that can change the world, versus fitting neatly into a large company with an established static playbook

San Francisco Bay Area

Openprise is enabling marketing and sales teams to automate hundreds of painful, manual processes so that they can boost campaign performance, scale up, and unlock the potential of all their martech investments.

We’re a well-funded, pre-Series A company growing at triple-digit rates. We’re also a three-time Inc. Magazine Best Workplaces winner. Now’s the right time to get in on the ground floor at an innovative company, with a great culture, in a rapidly evolving space.

The Solutions Consultant is the subject matter expert for the Openprise RevOps Automation Platform and will be crucial in assisting the sales team in presenting the platform in the best light and to remove all technical concerns raised during the sales process.

This role is based in our headquarters in San Mateo, CA., with an option to work virtually during part of the week.

Responsibilities

• Understand the customer’s needs and build confidence that Openprise is the best solution to their challenges.
• Build and present demos of the Openprise platform.
• Convey an understanding of how the platform fits within the customer’s current infrastructure.
• Respond effectively to RFPs and customer questionnaires.
• Address technical questions and concerns raised by prospects and customers during the sales cycle.

Requirements

• 2+ years of experience presenting to and communicating with enterprise prospects and customers
• 2-4 years of experience in a technical role within a Sales team at a B2B SaaS company
• Bachelor’s degree in MIS, CS, or Engineering

Pluses

• 2+ years of experience at a martech, sales automation, or middleware company
• Previous experience with building and conducting demonstrations of enterprise B2B SaaS products
• Familiarity with platforms such as Salesforce, Marketo, Pardot, Eloqua, Microsoft Dynamics, Engagio, Hubspot, Mulesoft, Informatica, and Tibco

SF Bay Area or Remote

As our Revenue Operations Manager, you will own core business operations for the US. Your role will include in-depth quantitative analysis of operating metrics with a particular focus on problem-solving and creating scaled systems and processes. You will work closely with our Sales Leadership and cross-functional teams to quickly understand opportunities and implement solutions.

Responsibilities

• Review and improve our current revenue reporting standards across all stages of the revenue funnel.
• Leverage our sales reporting infrastructure to extract new insights on our most important customers and prospects.
• Work with various departments to understand their initiatives and KPIs.
• Identify gaps in KPIs and ensure proper analytics are in place to monitor.
• Own the commission and territory planning processes for sales and relationship management with analytical support.
• Evaluate and improve our current revenue data and metrics ecosystem.
• Understand system and data inconsistencies to help implement data enrichment processes.
• Mine large datasets, draw relevant insights, and create visualizations to summarize findings.
• Lead multiple work streams with ease by optimally and thoughtfully putting together project plans to adhere to deadlines.

Requirements

• 5+ years of work experience with a strong background in Sales Operations, Revenue Operations, Marketing Analytics, and/or Business Analytics
• Experience with B2B SaaS, multi-product, and technical sales as well as the underlying sales and marketing metrics associated with these businesses
• Advanced proficiency in Excel (advanced use of pivot tables), Salesforce, and Marketo
• Experience working with a business intelligence tool like Looker, Tableau, or PowerBI
• Strong analytical skills and a structured approach to solving business problems
• Solid communication and presentation skills
• Driven and self-motivated
• Comfortable working autonomously
• Eager to work in a start-up team environment that rapidly changes and often presents ambiguous situations
• Bachelor’s degree (e.g. engineering, sciences, math, statistics, business, or economics)

Remote

Openprise is solving some of the toughest challenges RevOps teams face by orchestrating hundreds of critical business processes. We help industry leaders like Splunk, Nutanix, Okta, and Zendesk deliver higher revenue, scale up their operations, and unlock the potential of all their RevTech investments. Over the last few years, we’ve grown at triple-digit rates by delivering innovative solutions that improve the performance of every go-to-market initiative. Openprise has been named an Inc. Magazine Best Workplace and has been ranked #1 in Customer Satisfaction by G2.

We’re looking for a hungry, intrinsically motivated Sales Development Rep looking to join a fast growing team. Most notably, clever and competitive individuals with a hunter mentality. Clever in being able to think quickly and articulate oneself clearly and concisely. Competitive in hating to lose and having the grit to not only hit but exceed your goals as well as possessing the desire to be a top performer.

No experience needed. Be ready to learn fundamental and advanced sales techniques, the in’s and out’s of the Openprise platform, and the entire martech space!

Responsibilities

• Create new sales opportunities for your Account Executive via strategic prospecting and outbound outreach.
• Research prospective customers and secure qualified meetings via cold calling, email, Linkedin, and other channels.
• Partner with the marketing team to build creative sequences to convert MQL’s into opportunities.
• Qualify and route inbound inquiries.

Requirements

• Bachelor’s degree required
• Economically motivated
• Competitive personality
• Excellent verbal and written communication skills
• Understanding of the SDR role

Pluses

• Previous sales experience (not required)
• Ability to build extraordinary customer relationships
• Experience using Salesloft, LinkedIn Sales Navigator, Zoom Info
• Ability to multitask, prioritize, and manage time efficiently
• Hunter mentality and relentless drive