Openprise Careers
A Passion for Solving Our Customers’ Problems
At Openprise our passion is to build great products that solve everyday business problems and make our customers more successful.
We innovate where it counts. We don’t chase technology or market fads. We don’t talk about disruption, we just do it. We believe that if you build a great product and take care of your customers, everything else will fall into place.
You should take pride in building great software and delivering great customer experiences. You should enjoy solving problems, both technical and business problems, because that is how we grow. We are a veteran team with deep enterprise software experience, but we still learn new things every day. We foster an environment where you can try new things, take calculated risks, and learn from doing.
If your passion aligns with ours, we would love to speak with you.
Sr. Manager/Director of Product Marketing
San Francisco Bay Area
The Product Marketing role will help define and execute the go-to-market strategy for the Openprise Data Orchestration Platform. The person will work closely with the sales, product, and marketing teams.
Having a passion for creating high-quality content is essential. You will own product content such as recorded demos, customer case studies, technical webinars, buyers guides, and ROI calculators.
The role is at our HQ in San Mateo, CA.
Responsibilities
- Understand market problems and develop positioning that resonates with target audiences: marketing operations, sales operation, demand gen, and business IT
- Generate high-quality content targeting our key buyer personas, including email, blog posts, webinars, and customer stories
Requirements
- 2-7 years of experience in a product marketing role at a B2B SaaS company
- Bachelor’s degree, preferably in Engineering, Marketing, Communications, or English
- A portfolio of product content you’ve created that you’re excited to share
Pluses
- 2+ years of experience at a MarTech company
- Previous roles in marketing operations, sales operations, or demand gen
- Familiarity with platforms such as Marketo, Pardot, Eloqua, Microsoft Dynamics, Outreach, Salesloft, Demandbase, 6sense, and Engagio
Apply Now>>
Sr. Manager/Director of Demand Generation
San Francisco Bay Area
The Demand Gen role is responsible for the strategy and execution of multi-channel marketing programs to fill the top of funnel and nurture leads throughout the buyers’ journey.
You’ll be making a real difference in what you do every day in this well-funded startup that’s growing at triple-digit rates. This position reports directly to the Vice President of Marketing.
The role is at our HQ in San Mateo, CA.
Responsibilities
- Lead the development, execution, and optimization of all lead generation and nurturing campaigns, including webcasts, syndicated content, retargeting, and field events
- Own the lead forecasting, reporting, and analysis function within marketing
- Manage the demand gen budget
- Work with the ADR and field sales teams to coordinate efforts and ensure timely followup
Requirements
- Proven record of meeting or exceeding pipeline and revenue targets
- 2-7 years of experience in a B2B demand generation function at a SaaS company
- A passion for all things demand gen
- Familiarity with Salesforce structures and reporting
- Bachelor’s degree, preferably in Marketing, Communications, or English
- Experience managing a Marketo environment
- Keen interest in continuously improving programs, dropping underperformers, and trying new ones.
- Curious by nature and excited by emerging technologies
Pluses
- Experience creating marketing programs targeting buyer personas in marketing operations, sales operations, demand gen
- Experience working at a MarTech company
- Familiarity with platforms such as Pardot, Eloqua, Microsoft Dynamics, Outreach, and Salesloft
- Hands-on experience with leading ABM tools
Apply Now>>
Account Manager
San Francisco Bay Area
We are looking for a dynamic Account Manager to join our growing team. In this role, you will be responsible for connecting with key business executives and stakeholders, and developing long-term relationships with a portfolio of clients. You will also work closely with the Customer Success team to increase product traction, communicate requirements, and achieve client satisfaction.
Responsibilities
- Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
- Manage the renewal process and identify upsell opportunities
- Communicate clearly the progress of quarterly initiatives to internal and external stakeholders
- Forecast and track key account metrics
- Monitor and analyze customer’s usage of our product
Requirements
- 5+ years of sales experience
- Proven account management or other relevant experience
- Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
- Excellent listening, negotiation and presentation skills
- Excellent verbal and written communications skills
- Bachelor’s Degree preferred
- Self-motivated and able to thrive in a results-driven environment
- Keen attention to detail and adherence to deadlines
- Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software
Apply Now>>
Account Development Representative
San Francisco Bay Area
We’re looking for an energetic account development representative to help build Openprise’s pipeline to fuel our continued growth.
Responsibilities
- Follow up on leads from marketing campaigns.
- Deliver the Openprise message to marketing and sales professionals by phone and email.
- Coordinate activities with account executives.
- Qualify opportunities and pass them over to account executives.
- Track activities in Salesforce.com.
Requirements
- 1-3 years of experience as an ADR/SDR.
- Great listening skills to gather and understand prospects’ business goals.
- Passion for helping prospects solve problems.
- Genuinely curious and excited to help people succeed.
- Previous experience in CRM is a plus, but not required.
This opportunity is a great springboard into an account executive role after a year. ADR’s also have the ability to work remotely, though they do need to be located in the Bay Area.
Apply Now>>
Customer Success Associate
San Francisco Bay Area
The Customer Success Associate is an entry-level or junior hands-on, technical part of the Customer Success team.
You’ll work closely with the Customer Success Managers to learn the Openprise platform, drive resolution of support issues and ensure customer satisfaction, lead customer trainings for onboarding, and advance your customer-facing and technical skills. This is an opportunity to wear different hats and play different roles, learn your strengths, and have a real impact on the growth of the company and the organization.
This role does not participate in sales or customer renewals.
Responsibilities
- Assist Customer Success Managers in building Openprise jobs for customers
- Investigate, troubleshoot, and diagnose support requests to resolve customer inquiries
- Develop strategies for translating complex technical details to each customer’s level to ensure a solution
- Become an Openprise platform and data management expert
- Provide feedback to the Customer Success and Product teams through identifying and reporting trends in common customer issues and key difficulties that users are experiencing
- Create customer resources for common issues, in collaboration with the Customer Success team
Requirements
- Outstanding writing and verbal communication skills
- Excellent project and time management skills
- Interest in learning a software platform, including technical details and use cases
- Problem solving and technical acuity to find solutions and communicate them back to customers
- Self-driven, motivated, and enthusiastic
- Able to work with a team, local and remote, in a changing environment
- 1-2 years working with technology platforms or SaaS support experience
Pluses
- Experience in a customer-facing role
- Experience teaching or training
- Bachelor’s degree
- Familiarity with marketing and/or sales data and/or marketing and sales operations platforms such as Salesforce.com, Dynamics CRM, Marketo, Pardot, Eloqua, etc.
Apply Now>>
Customer Success Manager
San Francisco Bay Area
The Customer Success Manager is a hands-on, technical part of the Customer Success team and does not have customer renewal/upsell or sales responsibilities.
In this technical, individual contributor role, you’ll become an expert in the Openprise platform and data management. You’ll assist customers with using the platform, use the platform to increase the speed of customer adoption of Openprise, and provide technical and best practices guidance to a variety of customers.
This is an opportunity to wear different hats and play different roles and have a real impact on the growth of the company and the organization.
This role is in the San Francisco Bay Area and does not offer relocation.
Responsibilities
- Help customers achieve success with Openprise solutions by using the platform on their behalf and by training them to use the platform themselves
- Resolve customer issues and support ongoing customer initiatives, including helping with user issues, identifying bugs, and implementing fixes once resolved by the engineering team
- Work with the product team to evolve our solution based on customer needs
- Work with a team of fun, engaging and dedicated individuals
Requirements
- Experience using SaaS platforms or similar technologies and helping customers to understand their features and functions
- Experience in customer-facing roles
- Good listening skills to gather customer requirements and understand customer issues
- Great verbal and written communication skills
- Experience with marketing or sales automation tools
- Good understanding of data, databases and data transformations
- Passionate about solving problems with technology and learning in the process
- Have ideas and not afraid to speak up
- Genuinely curious and want to help people succeed
Pluses
- Experience with early stage companies and products a plus
- 1-3 years customer success, consulting, and/or project management
- 1-2 years of experience in Marketing Automation, Sales Automation, and/or Business Intelligence tools, ie. Salesforce, Marketo, Pardot, Eloqua, HubSpot, Microsoft Dynamics CRM, or Tableau
- Experience in marketing operations or sales operations
- Understanding of data, databases, and data transformations
- Experience in IT or technical QA
- Experience working cross-functionally with Sales, Service, and R&D
Apply Now>>
User Experience (UX) Designer
San Francisco Bay Area
We are seeking an experienced enterprise software UX designer to own and design the user experience.
Responsibilities
- Responsible for all aspects of user experience for the Openprise Data Automation solution
- Create and refine the product’s look and feel
- Work with product management and engineering to design and implement the optimal user experience
- Own the new user journey
- Work with Marketing to reflect the company brand in the product
Requirements
- Minimum of 5 years in enterprise software UX experience
- SaaS product experience is a plus
- Business application experience is preferred over technical product experience
Apply Now>>
Account Executive – Sales
San Francisco Bay Area
Responsibilities
- Build outbound pipeline
- Close business from both inbound and outbound leads
- Work with the marketing team to fine-tune lead generation strategy
- Work with the product team to win business
Requirements
We hire to the whole person, not to a specification list. Having said that, here is the profile we are looking for.
- 2 to 6 years inside sales experience
- Experience with selling software-as-a-service
- Experience with early stage companies and products
- Great people-skill
- Problem solver, not order taker
- Not afraid to try something new and take calculated risks
- Passionate about building a business and learning a ton in the process
- Have ideas and not afraid to speak up
- Genuinely curious and want to help people
Apply Now>>
DevOps Engineer / AWS
San Francisco Bay Area
DevOps engineer experienced in AWS technology, with at least 2 years of experience. Candidates will need to be experienced architecting, building, deploying, and patching web applications and microservices using Amazon Web Services.
Responsibilities
- Work with a team of developers in the US and India timezone
- Architect and implement new requirements in AWS
- Manage a multi-tenant cloud infrastructure in AWS
- Provide operational support to engineering teams
- Work closely with developer leads to understand and implement new requirements
- Improve current deployment and automate full life-cycle of the products
Requirements
- Bachelor’s degree in computer science or related fields
- Experienced with AWS is a must
- Expert configuring and managing Linux systems
- Knowledge of design patterns
- Experienced with continuous release and deployment tools
- Proficient using configuration management systems
- Experienced writing scripts and some high-level programing language
- Experienced deploying microsystems using Kubernetes
- Experienced with SQL
Apply Now>>
Product Manager
San Francisco Bay Area
Responsibilities
- Manage partner relationships and discover solutions that can bring new offerings to our customers
- Define requirements and designs for new partner related solutions
- Work with development team to bring requirements to fruition as platform features
- Curate and maintain Open Data that benefits our customers
- Help customers achieve success with Openprise solutions
- Flexibility to engage in and lead pre-sales or post-sales customer facing initiatives
- Resolve customer issues and support ongoing customer initiatives
Requirements
- 1 to 5 years product management, development, or business analysis
- Good listening skills to gather customer requirements and understand customer issues
- Great people and communication skills
- Passionate about solving problems with technology and learning in the process
- Have ideas and not afraid to speak up
- Experience with startup companies and developer skills are pluses
Apply Now>>
Senior Software Engineer
San Francisco Bay Area
Responsibilities
- Work with a team of developers in the US and India timezone
- Work closely with developer managers to understand and implement new requirements
- Design and implement new requirements
- Design containerized deployments of the application
- Debug and troubleshoot customer issues
Requirements
- Bachelor’s degree in computer science or related fields
- Knowledge of design patterns
- Experienced with Java and SQL
- Experienced with Elasticsearch and Kafka
- Proficient using with Linux system
- Proficient writing scripts
- Experienced with AWS
- Experienced deploying software with Docket and Kubernetes
Apply Now>>
Junior Software Engineer
San Francisco Bay Area
Junior software engineer experienced in web development technology, with at least 3 years of experience. Candidates will need to be experienced designing and implementing single page web applications and microservices.
Responsibilities
- Work with a team of developers in the US and India timezone
- Work closely with developer leads to understand and implement new requirements
- Design and implement new requirements
- Debug and troubleshoot customer issues
Requirements
- Bachelor’s degree in computer science or related fields
- Knowledge of design patterns
- Experienced with Java and SQL
- Experienced with Elasticsearch and Kafka
- Proficient using with Linux system
- Proficient writing scripts
- Experienced with AWS
- Experienced with Docker and Kubernetes
- Knowledge with CRM systems like Marketo, Salesforce, Eloqua, and MS Dynamics