Openprise Careers

San Francisco Bay Area

Openprise helps marketing and sales teams automate hundreds of painful, manual processes to boost campaign performance, scale up, and unlock the potential of all their martech investments.

We’re a well-funded, fast-growing company that’s also an Inc. Magazine Best Workplaces 2020 Award winner. Now’s a great time to get in on the ground floor at an innovative company, with a great culture, in a rapidly evolving space.

At Openprise, the Product Marketing role will help execute the go-to-market strategy for the Openprise Data Orchestration Platform. The person will work closely with the sales, product, and marketing teams.

Having a passion for creating high-quality content is essential. First and foremost, we’re looking for someone who loves to write! You also need to be interested in learning the martech space and eventually becoming an expert on the Openprise solution. In this role, you’ll be responsible for creating white papers, customer case studies, online demos, and buyers’ guides.

Responsibilities

• Understand market problems and develop positioning that resonates with target audiences: marketing operations, sales operation, demand gen, and business IT
• Generate high-quality content targeting our buyer personas, including email, blog posts, webinars, white papers, demos, and customer stories

Requirements

• 1-5 years of experience in a product marketing or content marketing role at a B2B SaaS company
• Bachelor’s degree, preferably in Marketing, Communications, Journalism, or English
• A portfolio of content samples that you’ve created that you’re very excited to share

Pluses

• Experience at a martech company
• Previous roles in marketing operations, sales operations, or demand gen
• Familiarity with platforms like Marketo, Pardot, Eloqua, Microsoft Dynamics, Outreach, and Salesloft

San Francisco Bay Area or Remote

Are you someone who likes to wear different hats and play different roles? Can you envision yourself talking to customers about their business issues and serving as their trusted technical resource for all things Openprise?

The ideal CSA candidate will have a passion for helping customers as you work through onboarding new customers and helping new and existing customers leverage the Openprise platform to continuously gain business value from our products and services.

The Customer Success Associate is a hands-on, technical member of the Customer Success team and has limited upsell, cross-sell, or sales responsibilities. Candidates should have excellent communication skills, be adept at juggling multiple competing priorities, enjoy problem-solving, and be a self-directed contributor. If you like being told what to do, this is not the place for you!

This is an opportunity to be an integral member of the team and work at a small—but rapidly expanding—company and have a real impact on both the success of the CS organization and the overall success of the company.

San Francisco Bay Area is preferred, but remote will be considered for the right candidate.

Responsibilities

• Become an Openprise platform and data management expert
• Provide product training and problem-solving assistance to new and existing customers
• Help define each customer’s platform adoption and implementation plan; identify opportunities for areas they can expand/improve their use of Openprise
• Work interactively with the rest of the CS team to problem-solve, develop new best practices, and improve platform adoption by customers
• Engage with customers to build out jobs in the Openprise platform

Requirements

• 2-3 years working with technology platforms
• Experience in a customer-facing role
• Outstanding writing and verbal communication skills
• Excellent project and time management skills
• Problem solving and technical acuity to find solutions and communicate them back to customers
• Self-driven, motivated, and enthusiastic
• Able to work with a team, local and remote, in a changing environment

Pluses

• Experience communicating technical issues to customers
• Bachelor’s degree
• Completed (and enjoyed) at least one programming class
• Familiarity with marketing and/or sales data and/or marketing and sales operations platforms such as Salesforce.com, Microsoft Dynamics CRM, Marketo, Pardot, Eloqua, etc.

San Francisco Bay Area

DevOps engineer experienced in AWS technology, with at least 2 years of experience. Candidates will need to be experienced architecting, building, deploying, and patching web applications and microservices using Amazon Web Services.

Responsibilities

• Work with a team of developers in the US and India timezone
• Architect and implement new requirements in AWS
• Manage a multi-tenant cloud infrastructure in AWS
• Provide operational support to engineering teams
• Work closely with developer leads to understand and implement new requirements
• Improve current deployment and automate full life-cycle of the products

Requirements

• Bachelor’s degree in computer science or related fields
• Experienced with AWS is a must
• Expert configuring and managing Linux systems
• Knowledge of design patterns
• Experienced with continuous release and deployment tools
• Proficient using configuration management systems
• Experienced writing scripts and some high-level programing language
• Experienced deploying microsystems using Kubernetes
• Experienced with SQL

San Francisco Bay Area

Responsibilities

• Work with a team of developers in the US and India timezone
• Work closely with developer managers to understand and implement new requirements
• Design and implement new requirements
• Design containerized deployments of the application
• Debug and troubleshoot customer issues

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Experienced with Java and SQL
• Experienced with Elasticsearch and Kafka
• Proficient using with Linux system
• Proficient writing scripts
• Experienced with AWS
• Experienced deploying software with Docker and Kubernetes

San Francisco Bay Area

Junior software engineer experienced in web development technology, with at least 3 years of experience. Candidates will need to be experienced designing and implementing single page web applications and microservices.

Responsibilities

• Work with a team of developers in the US and India timezone
• Work closely with developer leads to understand and implement new requirements
• Design and implement new requirements
• Debug and troubleshoot customer issues

Requirements

• Bachelor’s degree in computer science or related fields
• Knowledge of design patterns
• Experienced with Java and SQL
• Experienced with Elasticsearch and Kafka
• Proficient using with Linux system
• Proficient writing scripts
• Experienced with AWS
• Experienced with Docker and Kubernetes
• Knowledge with CRM systems like Marketo, Salesforce, Eloqua, and MS Dynamics

San Francisco Bay Area

Openprise helps marketing and sales teams automate hundreds of painful, manual processes to boost campaign performance, scale up, and unlock the potential of all their martech investments.

We’re a well-funded, fast-growing company that’s also an Inc. Magazine Best Workplaces 2020 Award winner. Now’s a great time to get in on the ground floor at an innovative company, with a great culture, in a rapidly evolving space.

At Openprise, the Product Marketing role will help execute the go-to-market strategy for the Openprise Data Orchestration Platform. The person will work closely with the sales, product, and marketing teams.

Having a passion for creating high-quality content is essential. First and foremost, we’re looking for someone who loves to write! You also need to be interested in learning the martech space and eventually becoming an expert on the Openprise solution. In this role, you’ll be responsible for creating white papers, customer case studies, online demos, and buyers’ guides.

Responsibilities

• Understand market problems and develop positioning that resonates with target audiences: marketing operations, sales operation, demand gen, and business IT
• Generate high-quality content targeting our buyer personas, including email, blog posts, webinars, white papers, demos, and customer stories

Requirements

• 1-5 years of experience in a product marketing or content marketing role at a B2B SaaS company
• Bachelor’s degree, preferably in Marketing, Communications, Journalism, or English
• A portfolio of content samples that you’ve created that you’re very excited to share

Pluses

• Experience at a martech company
• Previous roles in marketing operations, sales operations, or demand gen
• Familiarity with platforms like Marketo, Pardot, Eloqua, Microsoft Dynamics, Outreach, and Salesloft

San Francisco Bay Area

We’re looking for an energetic Account Development Representative (ADR) that will help build our pipeline to fuel our continued growth. In this role, you’ll follow up on inbound leads from marketing campaigns via email and chat (no cold calling required).

As part of your training, you’ll quickly learn about modern marketing and sales technologies and the challenges professionals face in using them.

This entry-level position is a great springboard into many positions inside Openprise, including marketing and inside sales positions.

Responsibilities

• Follow up on inbound leads from marketing campaigns.
• Deliver Openprise value propositions for marketing operations and sales operations professionals by email and online chat.
• Qualify leads and pass them over to our SDR and sales team.
• Diligently log activities in Salesforce.com and Outreach.io.
• Work with Marketing, Sales, and Customer Success to create great experiences for our prospects.

Requirements

• 3+ months of experience as an ADR.
• Excellent time management skills.
• Great written and spoken communication skills.
• Intellectual curiosity and ambition.
• Desire to build foundational marketing and sales skills.
• Enthusiasm for learning about marketing and sales technologies.
• Previous experience in CRM is a plus.

San Francisco Bay Area

We are looking for a dynamic Account Manager to join our growing team. In this role, you will be responsible for connecting with key business executives and stakeholders, and developing long-term relationships with a portfolio of clients. You will also work closely with the Customer Success team to increase product traction, communicate requirements, and achieve client satisfaction.

Responsibilities

• Develop a trusted advisor relationship with key accounts, customer stakeholders, and executive sponsors
• Manage the renewal process and identify upsell opportunities
• Communicate clearly the progress of quarterly initiatives to internal and external stakeholders
• Forecast and track key account metrics
• Monitor and analyze customer’s usage of our product

Requirements

• 5+ years of sales experience
• Proven account management or other relevant experience
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization, including executive and C-level
• Excellent listening, negotiation and presentation skills
• Excellent verbal and written communications skills
• Bachelor’s Degree preferred
• Self-motivated and able to thrive in a results-driven environment
• Keen attention to detail and adherence to deadlines
• Expert at Microsoft Office Suite, Google Apps, Salesforce and help desk support software

San Francisco Bay Area

Responsibilities

• Build outbound pipeline
• Close business from both inbound and outbound leads
• Work with the marketing team to fine-tune lead generation strategy
• Work with the product team to win business

Requirements

We hire to the whole person, not to a specification list. Having said that, here is the profile we are looking for.

• 2 to 6 years inside sales experience
• Experience with selling software-as-a-service
• Experience with early stage companies and products
• Great people-skill
• Problem solver, not order taker
• Not afraid to try something new and take calculated risks
• Passionate about building a business and learning a ton in the process
• Have ideas and not afraid to speak up
• Genuinely curious and want to help people